The much more efficient your deliveries are, the more deliveries you will be capable to take on thus leading to the more money you’ll be making. With this in mind it might well be worthwhile to invest in a decent freight management software package. With a minimal start-up cost you can get access to all the details you need via a user friendly keypad interface where one can enter waybill info that’ll assist you in tracking your parcels in the delivery process. There are numerous technology available for enhancing your courier process, including the cost efficient utilisation of cellular phone technology, by way of sms or text message communication with drivers from dispatch.
Real time tracking of deliveries through barcode scanning can be monitored on the web, by email or by mobile phone text messages. If a delivery passed throughout the hands of two separate freight companies utilizing the same technology it’s possible to track the parcel’s progress all the way to its destination. Second of all, with the streamlining of your delivery process, you’ll have to stay on top of your administration duties. If you pick the right freight management software it’ll supply you with a complete debt collector’s system, including waybill level receipt allocation for accurate reconciliation of your client accounts.
A 3rd area to concentrate on is the image and appearance of your business and your employees. Your employees need to realize that clients don’t want scruffy looking people delivering parcels on their behalf. Your business customers will especially appreciate this, since you’re the front line representation of your client when delivering on their behalf. So it’s good for your company to help keep your delivery fleet clean, that’s the vans and the drivers. Taking your online business is very important, particularly when attempting to compete against bigger established courier and freight companies.