For a lot of businesses, the primary advantage of MSPs is the company retains control of its IT assets deciding exactly what they want the MSP to monitor and manage. While MSPs perform a number of services, today the term most commonly refers to those that provide daily technology support and maximization operations. Most MSPs bill a flat or nearly fixed monthly charge providing clients with predictable, easy to spending budget IT support costs. MSPs deliver and manage Internet based services, applications, and at times equipment. Additionally to core network management, services frequently extend to the management of virtual private networks, Voice over ip, unified messaging, call centers, video networking, firewalls, Server, and website hosting.
Among other benefits, this allows customers to save precious workspace footprint. Improved flexibility, Cost savings Low entry costs Customized contracts Preventing problems and Reducing Risks Quickly resolving problems that do occur Managing IT Management more proactively Managing IT systems more cost efficiently Reducing IT related business interruptions. Freeing up the client’s IT staff to concentrate on more profitable, more beneficial projects Improve security through timely patching and increased visibility of exposure Hosted e-mail services, spam and Antivirus Protection Support with forecasting IT expenditures. MSPs help clients maximize their IT investment by making the most out of everything they have paid for.
An initial assessment of the IT environment An initial assessment of Requirements Management Providing ongoing alerts on servers, workstations, laptops and network connectivity Providing continuous protection and patch management Providing assistance with backup and recovery Onsite support where needed and logistically feasible. Basic services start with monitoring and notifications which include problems that clients agree to solve themselves. More comprehensive services span the spectrum from alerts to problem resolution. MSPs usually perform these services remotely from a central network operating center over the internet and price their services on a subscription basis.